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Selection of ERP systems with ERP LOGISTICS

Vendor-neutral ERP and IT consulting for industrial and commercial companies:
Analysis of processes, definition of requirements, comparison of systems, ERP selection and implementation

Data protection policy

Data Protection Information
– ERP LOGISTICS –

ERP LOGISTICS is a project of the Fraunhofer Institute for Material Flow and Logisitcs IML.

The following pertains to the use of this website. As the data controller, we process your personal data collected via our website and store them for the period necessary to achieve the specified purposes and to comply with statutory requirements. The following text informs you of the data we collect, the way we process them and to which rights you will be entitled to in this regard.

Pursuant to Article 4(1) General Data Protection Regulation (GDPR), personal data are all data referring to an identified or identifiable natural person.

1. Scope of this Document

This data protection information shall apply to the project website located at www.erp-logistics.com and all services we offer in context with this project as web services providing we refer to this data protection information.

2. Name and Contact Information of the Person Responsible for Data Processing (Controller) and of the corporate Data Protection Officer

Controller as defined in Article 4(7) GDPR:

Fraunhofer-Gesellschaft
zur Förderung der angewandten Forschung e.V.

Hansastraße 27 c,
80686 Munich

for your Fraunhofer Institute for Material Flow and Logistics, Joseph-von-Fraunhofer-Str. 2-4, D-44227 Germany,

(hereinafter referred to „Fraunhofer-IML„)

Email: info[at]iml.fraunhofer.de
Telephone: +49 (0) 231/ 97 43 0
Fax: +49 (0) 231/ 97 43 77 0

You can reach the Data Protection Officer at Fraunhofer at the above address c/o Data Protection Officer or at datenschutz[at]zv.fraunhofer.de.

Please feel free to contact our Data Protection Officer directly at any time with your questions concerning the Data Protection Law or your rights as data subject.

Alternatively, you may want to send an email to your contact partner

Dietmar Ebel

Fraunhofer Institute for Material Flow and Logistics

Joseph-von-Fraunhofer-Str. 2-4

44227 Dortmund

Telephone: +49 (0) 231/9743-608

Email: web-admin[at]erp-logistics.com

3. Processing of Personal Data and Purposes of Data Processing

a) During your Website Visit

You can access our website without having to disclose the details of your identity. The browser on your terminal device automatically sends information to the server of our website (e.g. browser type and version, date and time of access), for the sole reason as to allow a connection with the website. This also includes the IP address of your requesting terminal device. It is temporarily stored in a so-called log file and automatically deleted after 8 weeks.

The IP address is processed for technical and administrative purposes of connection set-up and stability, in order to guarantee the security and functioning of our website and to be able to track any illegal attacks on the website, if required.

The legal basis for the processing of the IP address is point (f) of the first sentence of Article 6(1) GDPR. Our legitimate interest ensues from the said security interest and the necessity of the unobstructed provision of our website.

We cannot draw any direct conclusions about your identity from the processing of the IP address or other information in the log file.

Furthermore, we place cookies during the visit of our website and use analytical services. For more information about this, please see Sections 4 and 5 of this Data Protection Information.

b) Use of Contact Forms

We offer our website’s visitors the opportunity to contact us via a form on our website. To enable you to communicate with us via this form, we request the following data:

  • Company (optional)
  • Salutation
  • Name
  • Email
  • Branch (optional)

Within the registration for the ERP Selection Online, (Express or Premium) we will collect the following information:

  • User name
  • Company
  • Salutation
  • Name
  • Email

Furthermore, you can voluntarily add the following information:

  • Title
  • Address (street, house number, zip code, town, country)
  • Function / Department
  • Telephone / Fax number
  • Branch
  • Homepage
  • VAT ID
  • Company Size
  • Sales revenue of the last business year

We also collect information about the last time you logged in as well as the language you used to set without your assistance. We need these data to find out who contacted us and to process the user request.

We process the data in response to your inquiry. Our purpose is to answer your inquiry in pursuit of our legitimate interests pursuant to point (f) of the first sentence of Article 6(1) GDPR.

Once we have satisfied the inquiry via contact form, we will automatically delete the personal data collected.

4. Transfer of Personal Data to Third Parties

We only forward your personal data to third parties if:

  • You consented explicitly pursuant to point (a) of the first sentence of Article 6(1) GDPR,
  • The data transfer is necessary pursuant to point (b) of the first sentence of Article 6(1) GDPR for the performance of a contract with you,
  • We are legally obligated to transmit the data pursuant to point (c) of the first sentence of Article 6(1) of GDPR.

Third parties may use the transferred data only for the above-mentioned purposes.

The transfer of personal data to countries outside the EU or an international organization shall be excluded.

5. Cookies

We use server-side cookies. Cookies are small files which are automatically created by your browser and stored in your device (laptop, tablet, smartphone or similar device) once you visit our website. Cookies do not harm your computer, and they do not contain viruses, Trojans or other malware.

Cookies contain information pertaining to the specific device which accessed our website. However, this does not provide us with direct knowledge of your identity.

One reason for us to use cookies is making the use of our website more convenient for you. We use session cookies to recognize that you have already visited certain pages of our website.

We also use temporary cookies to optimize the user-friendliness of our website. Your device stores these cookies temporarily for a specific time. The next time you visit our website, our server will recognize your device as prior visitor and remember your settings and preferences. You will not have to enter these parameters again.

We furthermore use cookies to gather data for our website statistics. This helps us evaluate and optimize our web offering (see Section 6). These cookies allow us to automatically recognize repeat visits from your device. They will be deleted automatically after a specific time.

The data obtained with the help of cookies help us pursue our legitimate interests and serve the legitimate interests of third parties pursuant to point (f) of the first sentence of Article 6(1) GPDR.

Most browsers accept cookies automatically. However, you are able to configure your browser in such a way that the application does not store cookies on your computer or that an alert appears before storing new cookies. However, the complete deactivation of cookies may prevent you from using all of the functions on our website

6. Web Analysis

a) LeadLab (Wiredminds GmbH)

For our website, we use the Leadlab service of the Wiredminds GmbH service provider and the company’s pixel counting technology to analyze the habits of our website users. The analysis helps us optimize our website. The service allows us to recognize which companies visit our website. The data do not enable us to identify users directly.

In context with the Leadlab web services, we use cookies and tag pixels that allow our service to analyze how you use our website. The cookie stores information including personal data on the behavior of website visitors and transmits this information directly to Wiredminds unless Wiredminds collects it directly. Wiredminds uses pseudonyms and anonymizes the data whenever possible before processing and analyzing the data and creating a user profile.

Without your explicit consent, the data so collected are not used to identify you personally, and your personal data are not matched with data under a pseudonym associated with you.

To the extent that IP addresses are collected, they are stripped of their last control number block upon collection to anonymize the addresses instantly.

You may find the data protection statement of Wiredminds on their website.

The provider processes the data based on our legitimate interest pursuant to point (f) of Article 6(1) GDPR, in the optimization of our online offerings and our web presence. Wiredminds processes the data on our behalf and we have entered into an order processing agreement with Wiredminds. Wiredminds ensures that the data processing on our behalf is done in compliance with the General Data Protection Regulation and that the rights of the data subjects are protected.

If you choose to object to the collection of data and the analysis of your user activities, please use our opt-out cookie to prevent the installation of our cookies. This will prevent the future collection of data when you use our website. The opt-out cookie in your device is valid only in this browser and only for our website. If you delete the cookies in this browser, you have to install the opt-out cookie again.

b) Matomo

On our website, we use the Matomo open source service by InnoCraft Ltd in New Zealand to analyse the activities of our website users and to optimise our website and its content based on this analysis. During this process, we do not receive any information that identifies our users.

Matomo uses cookies that enable the service to analyse the activities of our website users. The cookie contains information, including personal information, on your visitor behaviour on our website. Under a pseudonym, Matomo creates your user profile for analytical purposes. Since we host Matomo on our own server, the analysis does not require the processing of data by third parties.

Without your specific permission, we do not use the data collected to identify you personally and will not match the data with personal data under a pseudonym associated with you.

To the extent that we collect IP addresses, these addresses are stripped of their last control number block upon collection to anonymise mthe IP addresses instantly.

We process statistical data based on our legitimate interest pursuant to Article 6(1), point (f) GDPR in the optimisation of our online offering and our web presence.

Currently, Matomo Web Services analyse your website visit. Click here  to prevent the Matomo Web Services from analysing your visit of our website:

7. Social Plug-ins

We use social plug-ins (media buttons) on our website. These are small buttons. Click on them to place the content of our website under your profile in social network sites.

If you click on such a button, a link will be established between our website and the social network to which you subscribe. Aside from the respective content, the social network provider will receive other personal information. This includes the information that you are visiting our website right now.

For integrating the social media button we use the Shariff Solution. This solution developed by Heise and c’t prevents your device from creating a link to the social network merely because you visit a website featuring a social plug-in button without clicking on it. This means that a link is established only if you click on the social plug-in button.

We integrate the following social plug-in on our website:

a) Twitter International Company: share on Twitter

Some information is transferred to the US parent company Twitter Inc., headquartered in the USA. This company complies with the data protection regulations of the US Privacy Shield and is registered with the US Privacy Shield Program of the US Department of Commerce.

Please find more information on Twitter’s data protection in Twitter’s Data Protection Statement.

8. YouTube

With consent pursuant to point (f) of the first sentence of Article 6(1) GDPR, we use components (videos) of YouTube, LLC, 901 Cherry Avenue, 94066 San Bruno, CA (USA) (hereinafter referred to as ‘YouTube’), a company of Google Inc., Amphitheatre Parkway, 94043 Mountain View (USA), (hereinafter referred to as ‘Google’).

We use the “extended data protection mode” option provided by YouTube.

Upon requesting an Internet page with an embedded video, our website connects to the YouTube servers and renders the content on the Internet page using your browser.

According to the information provided by YouTube, in the ‘extended data protection mode’, your data will be transferred to the US YouTube servers only while you watch the video. The transferred data include the Internet page you just viewed and device-specific data including your IP address. By clicking ‘run’ on the video you agree to this transfer.

Should you be logged into your YouTube account at the same time, YouTube will associate these collected data with your member account. You may prevent this by logging out of your YouTube account prior to visiting our website.

Google complies with the Data Protection Regulations of the US Privacy Shield and is registered with the US Privacy Shield Program of the US Department of Commerce.

You may find further information on data protection in context with YouTube in Google’s Data Protection Regulations.

9. Your Rights as a Data Subject

You have the following rights:

  • Pursuant to Article 7(3) GDPR, you have the right to withdraw at any time any consent you may have given to us before. The consequence of this is that we may no longer continue the respective activity.
  • Pursuant to Article 15 GDPR, you have the right to obtain information on your personal data which we have processed. In particular, you have the right to information on the following: Purposes of data processing, the category of the personal data, the categories of recipients to whom your data has been or is disclosed, the planned storage periods of data, the existence of a right to the correction, deletion, restriction of processing and objection, the right to appeal, the right to know the origin of your data in the event that we did not collect these data The right to meaningful and detailed information on the existence of automated decision-making including profiling and, if applicable, relevant information on the details thereof;
  • Pursuant to Article 16 GDPR, you have the right to obtain without undue delay the rectification of inaccurate personal data and/or the completion of incomplete personal data stored with us;
  • Pursuant to Article 17 GDPR, you have the right to the erasure of your personal data unless the erasure interferes with the execution of the right to free expression of opinions and to information, with the compliance with legal obligations, is necessary in the public interest or for establishing, exercising or defending legal claims;
  • Pursuant to Article 18 GDPR, you have the right to restriction of processing of your personal data if you contest or challenge the accuracy of these data, the processing of the data is unlawful but you oppose the erasure of these data and we no longer need the data while you still need the data to establish, exercise or defend legal claims or you have raised an objection against the data processing pursuant to Article 21 GDPR;
  • Pursuant to Article 20 GDPR, you have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to demand to transmit those data to another data processing controller and

Pursuant to Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority. Generally, you may find such authority at your place of habitual residence, your workplace or our company domicile.

Information about your right to object pursuant to Article 21 GDPR

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data, pursuant to point (e) of Article 6(1) GDPR (data processing for the performance of a task carried out in the public interest) and of point (f) of Article 6(1) GDPR (data processing on the basis of legitimate interests). This shall also apply to profiling as prescribed by Article 4(4) GDPR, which is based on this provision.

Once you file an objection, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing which override your interests, rights and freedoms, or unless the processing serves the establishment, exercise or defense of legal claims.

To the extent that your objection addresses the processing of data for direct advertising, we will stop the processing immediately. In this case, citing a specific situation is not required. This shall also apply to profiling in as far as it relates to such direct advertising.

If you would like to assert your right to object, an email to datenschutz[at]zv.fraunhofer.de will suffice.

10. Data security

We transmit all your personal data using the widely used and secure TLS (Transport Layer Security) encryption standard. The TLS protocol is a proven and secure standard that is also used in online banking transactions. You will recognize a secure TLS connection by the s following the http (https://…) in your browser URL or by the lock symbol in the lower section of your browser.

Moreover, we use suitable technical and organizational safety procedures to protect your data against accidental or willful manipulation, partial or complete loss, destruction or against the unauthorized access by third parties. We constantly improve these security measures as the technology advances.

11. Timeliness and Amendments to this Data Protection Information

This data protection information as amended on August 2018 is currently applicable.

Due to improvements of our website and website offers or by virtue of amended statutory or administrative standards, it may become necessary to amend this data protection information. You may find the latest data protection information by clicking the link on this website

https://www.erp-logistics.com//en/legal/data-protection-policy

You may read or print this updated and amended version at any time.

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Copyright © 2018 ERP LOGISTICS